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Role Summary The Support Team Manager is responsible for the day-to-day leadership and performance of a team of Support Specialists, serving as the primary connection between frontline agents and broader operational leadership. This role balances hands-on
Practice Lead: AWS The Practice Lead for AWS is a hands-on leader dedicated to helping customers get the most out of open-source databases running on AWS and the broader AWS ecosystem around them (EKS, Aurora, RDS,
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