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Santa Fe New Mexico Hampton Inn SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE • Happy
Oversee daily front office and guest services operations. Recruit, train, schedule, coach, and supervise front office employees. Maintain appropriate staffing and labor levels based on occupancy and business demand. Support the front desk team during peak arrival
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