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Minimum qualifications: Bachelors degree in Computer Science, related field, or equivalent practical experience. 6 years of experience in software engineering, cloud architecture, or technical consulting, including 2 years of experience deploying production Generative AI (GenAI) applications. Experience
Role Summary The Support Team Manager is responsible for the day-to-day leadership and performance of a team of Support Specialists, serving as the primary connection between frontline agents and broader operational leadership. This role balances hands-on
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